Privacy Policy
Last updated: [Date of last update]
Troopets Pty Ltd (ABN 83 702 749 728) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.
1. Collection of Personal Information
We collect personal information that is necessary for us to provide our services. This may include:
- Your name and contact details (email address, physical address).
- Information about your pet(s) (name, breed, age, health conditions, behavioural information).
- Payment and billing information.
- Any other information you voluntarily provide to us.
2. Use of Personal Information
We use your personal information for the following purposes:
- To provide and manage our pet care and pet supply services.
- To communicate with you regarding your bookings, enquiries, and our services.
- To process payments and manage your account.
- To improve our services and develop new offerings.
- To comply with our legal obligations.
3. Disclosure of Personal Information
We may disclose your personal information to third parties only when necessary for the purposes outlined in this policy, such as:
- Service providers who assist us in operating our business (e.g., payment processors).
- As required by law.
We do not sell or rent your personal information to any third parties.
4. Data Security
We take reasonable steps to protect your personal information from unauthorised access, use, modification, or disclosure. However, no data transmission over the internet can be guaranteed to be 100% secure.
5. Your Rights
You have the right to access and request correction of your personal information. You may also request that we delete your personal information, subject to certain legal and operational requirements.
6. Australian Privacy Principles
We comply with the Australian Privacy Principles (APPs) as set out in the Privacy Act 1988 (Cth).
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
Troopets Pty Ltd (ABN 83 702 749 728)
Melbourne VIC